This Privacy Policy explains how Print Craft Co handles personal data when you use the website, submit an inquiry, request a quote, or place a personalized print order. It describes the data lifecycle from collection through use, disclosure, retention, and deletion under applicable Pakistan privacy and data protection requirements.
This introduction summarizes the subjects addressed in the policy and points to related internal guidance.
Data handling overview
This section outlines the categories of personal information we may process, where that information comes from, the types of cookies used on the site, and the controls available to you.
Depending on how you use the website, we may process your name, email address, phone number if you provide it, inquiry message, and service preferences. We also process limited technical data such as server request metadata and browser or device information to support security, delivery, and basic site functionality.
We receive personal data when you contact us through the website, send an email, submit a contact form, or upload files for a quote or order. Technical data is generated automatically when you visit the site, and cookie-related information is collected through essential and preference cookies.
Essential cookies support core website functions such as page delivery and form handling. Preference cookies help remember your privacy choices. We do not confirm analytics or advertising cookies as active on this site.
We use cookies for essential site operation and to remember privacy preferences. You can manage or block cookies through your browser settings, but some site functions may not work properly if essential cookies are disabled.
We use personal data to respond to inquiries, prepare quotations, review artwork and order details, confirm proofs, manage production status, arrange collection or local delivery, maintain security, and keep necessary business records. Technical data is used to operate the website, diagnose issues, and protect against misuse.
We may share personal data with service providers that help us operate the website, process contact requests, manage technical delivery, or support order-related administration. These recipients are expected to use the information only for the services they provide to us and to handle it with appropriate confidentiality safeguards.
We may disclose personal data if required by law, court order, or a valid request from a public authority. We may also share information where disclosure is necessary to protect our rights, investigate misuse, or support the security of the website and our records.
You may ask whether we hold personal data about you, request access to it, ask for correction of inaccurate information, or request deletion where the law allows. In some cases, we may need to keep certain records for order handling, legal compliance, or security purposes.
To protect privacy, we may ask for enough information to verify your identity and understand your request. Once verified, we will review the request, explain any applicable limitations, and respond through a reasonable service process.
We retain personal data for as long as needed to respond to inquiries, prepare quotes, manage orders, maintain production records, resolve disputes, meet legal obligations, and support security. When data is no longer needed for those purposes, we delete it or anonymize it where appropriate, subject to any legal or operational retention requirement.
When we update this policy, we will post the revised version on the website and apply the new terms from the stated effective date. If a change materially affects how we handle personal data, we may provide an additional notice through an appropriate contact channel or site message.
